Intro
Thank you for shopping with LGBTunicorns. We know shipping times matter, especially for cross-border orders, so we aim to keep our shipping information as clear and realistic as possible.
Please read the details below before placing your order.
Order Processing Time
All orders are typically processed within 2–3 business days after payment is confirmed.
Please note:
- Processing time is separate from shipping time.
- Orders are not processed or shipped on weekends or public holidays.
- During peak periods, launches, holidays, or promotional events, processing may take slightly longer than usual.
If there is any significant delay with your order, we will do our best to contact you using the email provided at checkout.
Estimated Delivery Time
Estimated shipping times after dispatch are:
- United States: approximately 5–10 business days
- Europe: approximately 5–10 business days
- Australia: approximately 7–15 business days
- Other countries and regions: delivery times vary depending on destination, local customs, and carrier conditions
Please note that these are estimated delivery windows, not guaranteed delivery dates.
Free Shipping
We currently offer free shipping on orders over $59, as shown on our site.
If your order does not meet the free shipping threshold, shipping fees will be calculated at checkout based on your destination and order details.
International Shipping Notice
As we ship internationally, delivery may be affected by factors outside our direct control, including but not limited to:
- customs clearance
- airline or carrier delays
- local delivery conditions
- weather disruptions
- public holidays
- regional logistics issues
Because cross-border shipping can be less predictable than domestic shipping, we strongly recommend that customers confirm product details carefully before placing an order, especially size selection, to help avoid unnecessary return or exchange issues later.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available for your shipping method.
Please allow some time for the tracking status to update after dispatch.
Incorrect Address / Delivery Issues
Please make sure your shipping address is complete and correct before submitting your order.
LGBTunicorns is not responsible for delays, failed deliveries, or returned packages caused by:
- incorrect or incomplete shipping information
- refusal of delivery
- failure to collect the package
- customs-related issues in the destination country
If a package is returned to us due to address issues or failed delivery, reshipping costs may apply.
Customs, Duties, and Taxes
For international orders, customs duties, import taxes, VAT, or other local fees may apply depending on your country or region.
These charges, if applicable, are the responsibility of the customer unless otherwise stated at checkout.
We recommend checking your local import policies before placing an order.
Lost, Delayed, or Damaged Packages
If your package appears to be significantly delayed, lost in transit, or arrives damaged, please contact us as soon as possible at:
📮 mia@lgbtunicorns.com
We will do our best to help you review the shipping status and work with the carrier where possible.
Please note that carrier investigations may take time, especially for international shipments.
Questions
If you have any questions about shipping before placing your order, please contact us through our Contact Us page or email us directly.
